Privacy Policy
Last Updated: October 20, 2025
Welcome to Baseball Forward. ("we," "us," or "our"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website https://www.baseballforward.com (the "Site") and our electronic services, including mentoring, game plans, and training materials (collectively, the "Services").
By accessing or using our Site or Services, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our Site or Services.
1. Information We Collect
We may collect the following types of information when you use our Site or Services:
a. Personal Information
Personal information is data that can be used to identify you, such as:
- Contact Information: Name, email address, phone number, and mailing address.
- Account Information: Username, password, and other account-related details when you create an account.
- Payment Information: Billing details, such as subscription identification numbers, processed through our secure third-party payment processors.
- Athlete Profile Information: Information you provide about your athletic goals, performance metrics, training preferences, or other details relevant to our mentoring, game plans, or training materials.
b. Non-Personal Information
Non-personal information does not directly identify you and may include:
- Usage Data: Information about how you interact with our Site or Services, such as IP address, browser type, device information, pages visited, and time spent on the Site.
- Analytics Data: Aggregated data collected through cookies, web beacons, or similar technologies to analyze trends and improve our Services.
- Training and Performance Data: Non-identifiable data related to your use of our game plans or training materials, such as workout completion rates or progress metrics.
c. Information from Third Parties
We may receive information about you from third parties, such as social media platforms, partners, or affiliates, if you choose to link those accounts to our Services or share information through them.
2. How We Collect Information
We collect information in the following ways:
- Directly from You: When you register for an account, purchase Services, fill out forms, or communicate with us (e.g., via email or support requests).
- Automatically: Through cookies, log files, and other tracking technologies when you visit our Site or use our Services.
- From Third Parties: From partners, payment processors, or other services you interact with in connection with our Site or Services.
3. How We Use Your Information
We use your information to provide, improve, and personalize our Services. Specific uses include:
- Providing Services: To deliver mentoring, game plans, training materials, and other features of our Services.
- Processing Payments: To process transactions securely through third-party payment processors.
- Personalization: To tailor content, recommendations, and communications based on your athletic goals and preferences.
- Communication: To send you updates, newsletters, promotional materials, or respond to your inquiries (you may opt out of marketing communications at any time).
- Analytics and Improvement: To analyze usage trends, monitor performance, and improve the functionality and user experience of our Site and Services.
- Legal Compliance: To comply with applicable laws, regulations, or legal processes.
4. How We Share Your Information
We do not sell your personal information. However, we may share your information in the following circumstances:
- Service Providers: With trusted third-party vendors who assist us in operating our Site and Services (e.g., payment processors, hosting providers, or analytics services). These providers are contractually obligated to protect your information.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to a third party.
- Legal Obligations: When required by law, such as to comply with a subpoena, court order, or other legal process.
- Protection of Rights: To protect our rights, property, or safety, or that of our users or the public.
5. Cookies and Tracking Technologies
We use cookies and similar technologies (e.g., web beacons, pixels) to enhance your experience on our Site. Cookies help us:
- Remember your preferences and login details.
- Analyze how you use our Site and Services.
- Deliver personalized content and advertisements.
You can manage cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our Site or Services.
6. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee the absolute security of your data.
7. Your Choices and Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to certain legal exceptions.
- Opt-Out: Opt out of marketing communications or certain data processing activities.
- Data Portability: Request a copy of your personal information in a structured, commonly used format.
To exercise these rights, please contact us at info@baseballforward.com. We may require verification of your identity before processing your request.
8. Data Retention
We retain your personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, or enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.
9. International Data Transfers
Our Site and Services may be hosted or operated in countries outside your jurisdiction. If you are located in the European Economic Area (EEA) or another region with strict data protection laws, your information may be transferred to countries that may not have equivalent privacy protections. We ensure that such transfers comply with applicable laws, such as through standard contractual clauses or other safeguards.
10. Third-Party Links
Our Site or Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.
11. Children’s Privacy
Our Site and Services are not intended for individuals under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at [Your Contact Email].
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our Site with a revised "Last Updated" date. Your continued use of our Site or Services after such changes constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: info@baseballforward.com
Thank you for trusting Baseball Forward with your personal information. We are committed to protecting your privacy and providing you with a secure and valuable experience.